Landlord

Taunton Deane Borough Council

Type not given by the OmbudsmanData as of 16 October 2026Latest ruling 21 January 2022

Name shown exactly as the Ombudsman publishes it. If this landlord has merged or changed its name, older rulings may be listed under a former name.

Key figures

Rulings published: 1; January 2022 to January 2022
Maladministration found: 0 of 1; ruling with severe maladministration, maladministration or partial maladministration
Severe maladministration: 0; the Ombudsman’s most serious finding

All landlords: maladministration found in 73% of rulings (13,428 of 18,334). With fewer than 10 rulings we show counts, not a percentage: one new ruling can change the picture a lot.

Open the full interactive viewSee, filter and share all 1 ruling.

Now part of Somerset Council

Somerset West and Taunton Council · local government reorganisation · 1 April 2019 · source: legislation.gov.uk
Somerset Council · local government reorganisation · 1 April 2023 · source: legislation.gov.uk

Rulings published under Taunton Deane Borough Council stay listed under that name. Rulings under the current name are on Somerset Council’s page (8 rulings).

What the Ombudsman decided

Rulings by outcome
Outcome	Rulings
No maladministration	1

“Maladministration found” on this site means the first three outcomes: severe maladministration, maladministration or partial maladministration. What these words mean.

Orders or recommendations

Number of rulings with each tag. The Ombudsman’s archive uses one tag for both orders and recommendations, and one ruling can have several. Where the outcome was reasonable redress or no maladministration, they are recommendations.

Rulings by order or recommendation tag
Tag	Rulings
Other	1
Repairs	1

What each tag means

What the complaints were about

Rulings by category, with the number where maladministration was found
Category	Rulings	Maladministration found	Bar chart
Health and Safety (inc. building safety)	1	0
Moving/Buying/Selling Home	1	0
Repairs (includes damp and mould)	1	0

A ruling can have more than one category tag.

Rulings by year

Rulings by year, with the number where maladministration was found
Year	Rulings	Maladministration found	Bar chart
2022	1	0

Calendar years, by the date printed on each ruling.

Size and complaint rates

No Ombudsman 2025-26 report is published under this name. The Ombudsman reports on this landlord under its successor, Somerset Council. Read that report (PDF)

The Regulator of Social Housing’s 2024/25 complaint figures are not matched to this name in our data.

Latest rulings

See and filter all 1

The single most recent of 1 published ruling. Each links to the full ruling on the Ombudsman’s website.

21 January 2022Case 202014914 · Secure Tenancy
No maladministration
What the complaint was about (from the ruling)
“The complaint is about the landlord’s response to the resident about: Repairs reports. The property condition and level of checks when he moved in via mutual exchange. Health and safety concerns. The property’s lack of modernisation. His request to move.”
Health and Safety (inc. building safety)Moving/Buying/Selling HomeRepairs (includes damp and mould)
Recommendations: Other, Repairs
Read the full ruling (case 202014914, on the Ombudsman’s website)Report a problem with this ruling

What you can do next

Report the problem to your landlord. Keep photos and dates.
Not fixed? See how to make a complaint, step by step.
Unhappy with your landlord’s final answer? Contact the Housing Ombudsman free on 0300 111 3000 or info@housing-ombudsman.org.uk.
Free advice: Shelter: damp and mould in social housing · Citizens Advice: repairs if you rent from a council or housing association.

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