Accessibility
Accessibility statement
Last updated 19 October 2026.
We want everyone to be able to use Check Your Landlord, including people who use a screen reader, a keyboard, a magnifier or a small phone screen.
What we aim for
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. You should be able to:
- zoom in up to 400% without the text spilling off the screen;
- use the whole site with a keyboard only;
- use the site with a screen reader;
- use dark or light mode, following your device setting;
- turn off animation by setting your device to reduce motion.
Every landlord also has a simple page (for example from the landlords A to Z) that works without JavaScript and prints cleanly.
How we tested this site
Last tested 20 October 2026. We test every release before it goes live.
Automated testing. We ran axe-core 4.14.0 in Chromium 141.0.7390.37 against the WCAG 2.0, 2.1 and 2.2 level A and AA rules. That was 204 checks in all: 31 views and states of the search and landlord pages, and 20 of the simple pages (13 landlord pages, the landlords A to Z, the methods, about, privacy, corrections and accessibility pages, and the “page not found” page). Each was checked in light and dark mode, on a phone-sized screen (390 pixels wide) and a desktop screen (1,280 pixels wide).
Result. axe found no serious or critical issues. It reported no other issues.
Other checks for this release. We checked that the search box works with the keyboard alone (typing, the arrow keys and Enter), and that the views we tested load without errors on both screen sizes.
Known issues.
- The “Who runs it” link under the header is 32 pixels tall. That is above the WCAG 2.2 AA minimum of 24 pixels, but below the 44 pixels we use for other controls.
- The “Mentions damp or mould” tick box is 22 pixels across. Its label and the row around it can also be tapped, so the area you can tap is larger.
- Links inside sentences are the size of the text around them.
Not yet tested. Automated tools find only some problems. We have not yet tested this release with a screen reader such as NVDA or VoiceOver, or with people who use assistive technology. If something does not work for you, please tell us.
Problems using the site?
Email corrections@nomug.ai. Tell us the page and what went wrong. We reply within 5 working days, and we can send any landlord’s figures in another format.