About

About Check Your Landlord

Check Your Landlord is run by NoMug, an independent consumer-advocacy project. It gathers the decisions the Housing Ombudsman publishes, so you can see each social landlord’s record in one place.

Independence

We are not part of the Housing Ombudsman or the Regulator of Social Housing, and they do not endorse this site. To make a complaint about your landlord, use the how to complain guide or contact the Ombudsman directly.

What we publish

• The 18,334 rulings the Ombudsman has published about 580 landlords, as it publishes them, each with a link to the original.
• Counts and shares worked out from those rulings, using the Ombudsman’s own outcome terms.
• The Ombudsman’s 2025-26 landlord report figures and the Regulator of Social Housing’s 2024/25 complaint figures, where they exist.

We describe what the Ombudsman decided. We do not rate or score landlords. How we count.

Contact

Email corrections@nomug.ai about mistakes, privacy or accessibility. Landlords can ask us to publish a statement: see corrections and right of reply.