Check your landlordLandlord
North East Derbyshire District Council
Name shown exactly as the Ombudsman publishes it. If this landlord has merged or changed its name, older rulings may be listed under a former name.
Key figures
- Rulings published
- 1
- September 2021 to September 2021
- Maladministration found
- 0 of 1
- ruling with severe maladministration, maladministration or partial maladministration
- Severe maladministration
- 0
- the Ombudsman’s most serious finding
All landlords: maladministration found in 73% of rulings (13,428 of 18,334). With fewer than 10 rulings we show counts, not a percentage: one new ruling can change the picture a lot.
Open the full interactive viewSee, filter and share all 1 ruling.
Council homes
Council homes are managed by Rykneld Homes Limited (5 further rulings published under that name).
Status: Operating
Combined total of separately published rulings
- rulings published under North East Derbyshire District Council or Rykneld Homes Limited
- 6
- maladministration found (severe, maladministration or partial)
- 3 of 6 rulings
- severe maladministration
- 0
The Ombudsman publishes these rulings under separate names. We add them up here; no ruling is counted twice.
What the Ombudsman decided
| Outcome | Rulings |
|---|---|
| Outside jurisdiction | 1 |
“Maladministration found” on this site means the first three outcomes: severe maladministration, maladministration or partial maladministration. What these words mean.
Orders or recommendations
No orders or recommendations are tagged in these rulings.
What the complaints were about
| Category | Rulings | Maladministration found | Bar chart |
|---|---|---|---|
| ASB/ | 1 | 0 | |
| Estate Management | 1 | 0 | |
| Financial | 1 | 0 | |
| Information and data management | 1 | 0 | |
| Managing Relations | 1 | 0 | |
| Moving/ | 1 | 0 |
A ruling can have more than one category tag.
Rulings by year
| Year | Rulings | Maladministration found | Bar chart |
|---|---|---|---|
| 2021 | 1 | 0 |
Calendar years, by the date printed on each ruling.
Size and complaint rates
No Ombudsman 2025-26 report is published under this name.
Regulator of Social Housing, 2024/25
Tenant Satisfaction Measures, year to 31 March 2025.
7,640 homes owned social rent and shared ownership, 31 March 2025
- Stage 1 answered on time
- 100%
- Stage 2 answered on time
- 92.3%
“On time” means within the Complaint Handling Code timescales. Medians from the Regulator’s 2024/25 headline report. Contains public sector information licensed under the Open Government Licence v3.0.
The landlord’s own satisfaction results page (may now show 2025/26 figures)
Latest rulings
See and filter all 1The single most recent of 1 published ruling. Each links to the full ruling on the Ombudsman’s website.
- 11 September 2021Case 201911894 · Assured TenancyOutside jurisdiction
What the complaint was about (from the ruling) (shortened) “It has been difficult to engage with the resident to clarify the issues which they wish to bring as part of this complaint. Since January 2021, in their contact with this Service, the resident has referred to the following complaints: A dispute about the…”
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