Check your landlord

Independent site, not the Housing Ombudsman. To complain about your landlord, see how to complain.

Landlord

Accord Housing Association Limited

Type not given by the OmbudsmanData as of 16 October 2026Latest ruling 12 January 2021

Name shown exactly as the Ombudsman publishes it. If this landlord has merged or changed its name, older rulings may be listed under a former name.

Key figures

Rulings published
1
January 2021 to January 2021
Maladministration found
0 of 1
ruling with severe maladministration, maladministration or partial maladministration
Severe maladministration
0
the Ombudsman’s most serious finding

All landlords: maladministration found in 73% of rulings (13,428 of 18,334). With fewer than 10 rulings we show counts, not a percentage: one new ruling can change the picture a lot.

Open the full interactive viewSee, filter and share all 1 ruling.

Now part of GreenSquareAccord Limited

  1. GreenSquareAccord Limited · full merger · 1 April 2021 · source: insidehousing.co.uk

Rulings published under Accord Housing Association Limited stay listed under that name. Rulings under the current name are on GreenSquareAccord Limited’s page (140 rulings).

What the Ombudsman decided

Rulings by outcome
OutcomeRulings
No maladministration1

“Maladministration found” on this site means the first three outcomes: severe maladministration, maladministration or partial maladministration. What these words mean.

Orders or recommendations

No orders or recommendations are tagged in these rulings.

What each tag means

What the complaints were about

Rulings by category, with the number where maladministration was found
CategoryRulingsMaladministration foundBar chart
Occupancy Rights10

A ruling can have more than one category tag.

Rulings by year

Rulings by year, with the number where maladministration was found
YearRulingsMaladministration foundBar chart
202110

Calendar years, by the date printed on each ruling.

Size and complaint rates

No Ombudsman 2025-26 report is published under this name. The Ombudsman reports on this landlord under its successor, GreenSquareAccord Limited. Read that report (PDF)

The Regulator of Social Housing’s 2024/25 complaint figures are not matched to this name in our data.

Latest rulings

See and filter all 1

The single most recent of 1 published ruling. Each links to the full ruling on the Ombudsman’s website.

  1. 12 January 2021Case 202006726 · Secure Tenancy
    No maladministration
    What the complaint was about (from the ruling)

    “The complaint is about the landlord’s response to information provided by the resident about her right to buy request.”

    Occupancy Rights
    Read the full ruling (case 202006726, on the Ombudsman’s website)Report a problem with this ruling

What you can do next

  1. Report the problem to your landlord. Keep photos and dates.
  2. Not fixed? See how to make a complaint, step by step.
  3. Unhappy with your landlord’s final answer? Contact the Housing Ombudsman free on 0300 111 3000 or info@housing-ombudsman.org.uk.
  4. Free advice: Shelter: damp and mould in social housing · Citizens Advice: repairs if you rent from a council or housing association.

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