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Independent site, not the Housing Ombudsman. To complain about your landlord, see how to complain.

Landlord

Vale of Aylesbury Housing Trust Limited

Housing AssociationData as of 16 October 2026Latest ruling 25 March 2022

Name shown exactly as the Ombudsman publishes it. If this landlord has merged or changed its name, older rulings may be listed under a former name.

Key figures

Rulings published
2
September 2021 to March 2022
Maladministration found
0 of 2
rulings with severe maladministration, maladministration or partial maladministration
Severe maladministration
0
the Ombudsman’s most serious finding

All landlords: maladministration found in 73% of rulings (13,428 of 18,334). With fewer than 10 rulings we show counts, not a percentage: one new ruling can change the picture a lot.

Open the full interactive viewSee, filter and share all 2 rulings.

Now known as Fairhive Homes Limited

  1. Fairhive Homes Limited · rename · April 2022 · source: govdiff.njk.onl

Rulings published under Vale of Aylesbury Housing Trust Limited stay listed under that name. Rulings under the current name are on Fairhive Homes Limited’s page (4 rulings).

What the Ombudsman decided

Rulings by outcome
OutcomeRulings
No maladministration1
Mediation1

“Maladministration found” on this site means the first three outcomes: severe maladministration, maladministration or partial maladministration. What these words mean.

Orders or recommendations

Number of rulings with each tag. The Ombudsman’s archive uses one tag for both orders and recommendations, and one ruling can have several. Where the outcome was reasonable redress or no maladministration, they are recommendations.

Rulings by order or recommendation tag
TagRulings
Compensation1
Take Specific Action (non-repair)1

What each tag means

What the complaints were about

Rulings by category, with the number where maladministration was found
CategoryRulingsMaladministration foundBar chart
ASB/Abuse/Nuisance10
Managing Relations10
Repairs (includes damp and mould)10

A ruling can have more than one category tag.

Rulings by year

Rulings by year, with the number where maladministration was found
YearRulingsMaladministration foundBar chart
202110
202210

Calendar years, by the date printed on each ruling.

Size and complaint rates

No Ombudsman 2025-26 report is published under this name. The Ombudsman reports on this landlord under its successor, Fairhive Homes Limited. Read that report (PDF)

The Regulator of Social Housing’s 2024/25 complaint figures are not matched to this name in our data.

Latest rulings

See and filter all 2

The 2 most recent of 2 published rulings. Each links to the full ruling on the Ombudsman’s website.

  1. 25 March 2022Case 202014351 · Assured Tenancy
    Mediation
    What the complaint was about (from the ruling)

    “The complaint is about the landlord’s handling of the resident’s concerns related to the water pressure.”

    Repairs (includes damp and mould)

    Orders or recommendations: Compensation

    Read the full ruling (case 202014351, on the Ombudsman’s website)Report a problem with this ruling
  2. 28 September 2021Case 201912723 · Assured Tenancy
    No maladministration
    ASB/Abuse/NuisanceManaging Relations

    Recommendations: Take Specific Action (non-repair)

    Read the full ruling (case 201912723, on the Ombudsman’s website)Report a problem with this ruling

What you can do next

  1. Report the problem to your landlord. Keep photos and dates.
  2. Not fixed? See how to make a complaint, step by step.
  3. Unhappy with your landlord’s final answer? Contact the Housing Ombudsman free on 0300 111 3000 or info@housing-ombudsman.org.uk.
  4. Free advice: Shelter: damp and mould in social housing · Citizens Advice: repairs if you rent from a council or housing association.

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