Independent site, not the Housing Ombudsman. To complain about your landlord, see how to complain.

Landlord

Redwing Living Limited

Housing AssociationData as of 16 October 2026Latest ruling 7 March 2025

Name shown exactly as the Ombudsman publishes it. If this landlord has merged or changed its name, older rulings may be listed under a former name.

Key figures

Rulings published
2
July 2021 to March 2025
Maladministration found
2 of 2
rulings with severe maladministration, maladministration or partial maladministration
Severe maladministration
0
the Ombudsman’s most serious finding

All landlords: maladministration found in 73% of rulings (13,428 of 18,334). With fewer than 10 rulings we show counts, not a percentage: one new ruling can change the picture a lot.

Open the full interactive viewSee, filter and share all 2 rulings.

What the Ombudsman decided

Rulings by outcome
OutcomeRulings
Maladministration1
Partial maladministration1

“Maladministration found” on this site means the first three outcomes: severe maladministration, maladministration or partial maladministration. What these words mean.

Orders or recommendations

Number of rulings with each tag. The Ombudsman’s archive uses one tag for both orders and recommendations, and one ruling can have several. Where the outcome was reasonable redress or no maladministration, they are recommendations.

Rulings by order or recommendation tag
TagRulings
Compensation2
Take Specific Action (non-repair)2
Apology1

What each tag means

What the complaints were about

Rulings by category, with the number where maladministration was found
CategoryRulingsMaladministration foundBar chart
Repairs (includes damp and mould)11

A ruling can have more than one category tag. 1 ruling has no category tag in the Ombudsman’s archive.

Rulings by year

Rulings by year, with the number where maladministration was found
YearRulingsMaladministration foundBar chart
202111
202200
202300
202400
202511

Calendar years, by the date printed on each ruling.

Size and complaint rates

No Ombudsman 2025-26 report is published under this name.

The Regulator of Social Housing’s 2024/25 complaint figures are not matched to this name in our data.

Latest rulings

See and filter all 2

The 2 most recent of 2 published rulings. Each links to the full ruling on the Ombudsman’s website.

  1. 7 March 2025Case 202319794 · Leaseholder
    Partial maladministration

    Orders or recommendations: Apology, Compensation, Take Specific Action (non-repair)

  2. 21 July 2021Case 202001090 · Assured Tenancy
    Maladministration
    What the complaint was about (from the ruling)

    “The complaint is about the landlord’s handling of: The replacement of the resident’s storage heaters. The resident’s reports of exposed wiring in the lounge. The impact of the above issues on the resident’s health.”

    Repairs (includes damp and mould)

    Orders or recommendations: Compensation, Take Specific Action (non-repair)

What you can do next

  1. Report the problem to your landlord. Keep photos and dates.
  2. Not fixed? See how to make a complaint, step by step.
  3. Unhappy with your landlord’s final answer? Contact the Housing Ombudsman free on 0300 111 3000 or info@housing-ombudsman.org.uk.
  4. Free advice: Shelter: damp and mould in social housing · Citizens Advice: repairs if you rent from a council or housing association.

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