Independent site, not the Housing Ombudsman. To complain about your landlord, see how to complain.

Landlord

Plus Dane Housing Group Limited

Type not given by the OmbudsmanData as of 16 October 2026Latest ruling 2 May 2023

Name shown exactly as the Ombudsman publishes it. If this landlord has merged or changed its name, older rulings may be listed under a former name.

Key figures

Rulings published
3
February 2021 to May 2023
Maladministration found
1 of 3
rulings with severe maladministration, maladministration or partial maladministration
Severe maladministration
0
the Ombudsman’s most serious finding

All landlords: maladministration found in 73% of rulings (13,428 of 18,334). With fewer than 10 rulings we show counts, not a percentage: one new ruling can change the picture a lot.

Open the full interactive viewSee, filter and share all 3 rulings.

What the Ombudsman decided

Rulings by outcome
OutcomeRulings
Partial maladministration1
No maladministration1
Outside jurisdiction1

“Maladministration found” on this site means the first three outcomes: severe maladministration, maladministration or partial maladministration. What these words mean.

Orders or recommendations

Number of rulings with each tag. The Ombudsman’s archive uses one tag for both orders and recommendations, and one ruling can have several. Where the outcome was reasonable redress or no maladministration, they are recommendations.

Rulings by order or recommendation tag
TagRulings
Repairs2
Apology1
Compensation1

What each tag means

What the complaints were about

Rulings by category, with the number where maladministration was found
CategoryRulingsMaladministration foundBar chart
Repairs (includes damp and mould)21
Financial10
Moving/Buying/Selling Home10

A ruling can have more than one category tag.

Rulings by year

Rulings by year, with the number where maladministration was found
YearRulingsMaladministration foundBar chart
202120
202200
202311

Calendar years, by the date printed on each ruling.

Size and complaint rates

No Ombudsman 2025-26 report is published under this name.

The Regulator of Social Housing’s 2024/25 complaint figures are not matched to this name in our data.

Latest rulings

See and filter all 3

The 3 most recent of 3 published rulings. Each links to the full ruling on the Ombudsman’s website.

  1. 2 May 2023Case 202123475 · Assured Tenancy
    Partial maladministration
    Repairs (includes damp and mould)

    Orders or recommendations: Apology, Compensation, Repairs

  2. 18 May 2021Case 202006214 · Assured Tenancy
    No maladministration
    What the complaint was about (from the ruling) (shortened)

    “This complaint is about the landlord’s handling of: the resident’s pest control reports at her previous address; the resident’s request for a bath to be installed at her previous address; the resident’s request to be re-housed; the resident’s reports of…”

    Moving/Buying/Selling HomeRepairs (includes damp and mould)

    Recommendations: Repairs

  3. 25 February 2021Case 202004136
    Outside jurisdiction
    Financial

What you can do next

  1. Report the problem to your landlord. Keep photos and dates.
  2. Not fixed? See how to make a complaint, step by step.
  3. Unhappy with your landlord’s final answer? Contact the Housing Ombudsman free on 0300 111 3000 or info@housing-ombudsman.org.uk.
  4. Free advice: Shelter: damp and mould in social housing · Citizens Advice: repairs if you rent from a council or housing association.

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