Check your landlordLandlord
Lincolnshire Housing Partnership Limited
Name shown exactly as the Ombudsman publishes it. If this landlord has merged or changed its name, older rulings may be listed under a former name.
Key figures
- Rulings published
- 9
- July 2021 to May 2026
- Maladministration found
- 6 of 9
- rulings with severe maladministration, maladministration or partial maladministration
- Severe maladministration
- 0
- the Ombudsman’s most serious finding
All landlords: maladministration found in 73% of rulings (13,428 of 18,334). With fewer than 10 rulings we show counts, not a percentage: one new ruling can change the picture a lot.
Open the full interactive viewSee, filter and share all 9 rulings.
What the Ombudsman decided
| Outcome | Rulings |
|---|---|
| Maladministration | 3 |
| Partial maladministration | 3 |
| No maladministration | 2 |
| Outside jurisdiction | 1 |
“Maladministration found” on this site means the first three outcomes: severe maladministration, maladministration or partial maladministration. What these words mean.
Orders or recommendations
Number of rulings with each tag. The Ombudsman’s archive uses one tag for both orders and recommendations, and one ruling can have several. Where the outcome was reasonable redress or no maladministration, they are recommendations.
| Tag | Rulings |
|---|---|
| Compensation | 6 |
| Apology | 4 |
| Repairs | 3 |
| Staff Training | 3 |
| Policy Review | 2 |
| Case Review | 1 |
| Other | 1 |
| Process Change | 1 |
| Take Specific Action (non-repair) | 1 |
What the complaints were about
| Category | Rulings | Maladministration found | Bar chart |
|---|---|---|---|
| Managing Relations | 7 | 5 | |
| Repairs (includes damp and mould) | 5 | 5 | |
| ASB/ | 2 | 0 | |
| Financial | 1 | 0 | |
| Moving/ | 1 | 0 |
A ruling can have more than one category tag. 1 ruling has no category tag in the Ombudsman’s archive.
Rulings by year
| Year | Rulings | Maladministration found | Bar chart |
|---|---|---|---|
| 2021 | 1 | 0 | |
| 2022 | 0 | 0 | |
| 2023 | 4 | 2 | |
| 2024 | 2 | 2 | |
| 2025 | 1 | 1 | |
| 2026 | 1 | 1 |
Calendar years, by the date printed on each ruling.
Size and complaint rates
No Ombudsman 2025-26 report is published under this name.
Regulator of Social Housing, 2024/25
Tenant Satisfaction Measures, year to 31 March 2025.
12,147 homes owned social rent and shared ownership, 31 March 2025
- Stage 1 answered on time
- 64.4%
- Stage 2 answered on time
- 75%
“On time” means within the Complaint Handling Code timescales. Medians from the Regulator’s 2024/25 headline report. Contains public sector information licensed under the Open Government Licence v3.0.
The landlord’s own satisfaction results page (may now show 2025/26 figures)
Latest rulings
See and filter all 9The 9 most recent of 9 published rulings. Each links to the full ruling on the Ombudsman’s website.
- 27 May 2026Case 202406349 · Assured TenancyPartial maladministration
What the complaint was about (from the ruling) “The landlord’s handling of reports of leaks and damp and mould. We have also considered the landlord’s complaint handling.”
Orders or recommendations: Apology, Case Review, Compensation, Repairs
- 31 January 2025Case 202310248 · Assured TenancyMaladministration
What the complaint was about (from the ruling) “The complaint is about the landlord’s handling of repairs to the property bathroom and the conduct of the landlord’s contractors. The complaint is also about the landlord’s complaint’s handling and the level of compensation offered.”
Orders or recommendations: Apology, Compensation, Other, Staff Training
- 28 November 2024Case 202313318 · Secure TenancyMaladministration
What the complaint was about (from the ruling) “The complaint is about the landlord's handling of the resident’s reports of: Staff conduct. Damage caused by a leak. The associated complaint.”
Orders or recommendations: Compensation, Policy Review
- 27 June 2024Case 202302323 · Assured TenancyPartial maladministration
What the complaint was about (from the ruling) “The complaint is about; The landlord’s handling of the resident’s reports of Damp and mould. Leaks in the bathroom. The landlord’s response to the resident’s request for a replacement roof, kitchen and windows. The associated complaint handling.”
Orders or recommendations: Apology, Compensation, Repairs
- 17 July 2023Case 202125741 · Assured TenancyNo maladministration
What the complaint was about (from the ruling) “The complaint is about the landlord’s handling of: - The resident’s reports of anti social behaviour. The resident’s request to move home. The resident’s complaint.”
- 28 June 2023Case 202118675 · Assured TenancyPartial maladministration
What the complaint was about (from the ruling) “The complaint is about the landlord’s: Response to the resident’s claim that the property did not meet her disability needs when let to her. Handling of the resident’s request for adaptation works and repairs . Complaints handling.”
Orders or recommendations: Apology, Compensation, Process Change, Repairs, Staff Training
- 31 May 2023Case 202122377 · Assured TenancyNo maladministration
What the complaint was about (from the ruling) (shortened) “This complaint is about: the landlord’s handling of the resident’s reports of animal cruelty by a neighbour; the landlord’s decision not to open an antisocial behaviour case regarding the resident’s neighbour; the landlord’s handling of allegations of…”
Recommendations: Staff Training
- 27 February 2023Case 202108665 · Assured TenancyMaladministration
What the complaint was about (from the ruling) “The complaint is about; the landlord’s response to the resident’s reports of damp and mould. the landlord’s complaint handling.”
Orders or recommendations: Compensation, Policy Review, Take Specific Action (non-repair)
- 6 July 2021Case 202102815 · Assured TenancyOutside jurisdiction
What the complaint was about (from the ruling) “The complaint is about the level of rent.”
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