Check your landlordLandlord
Jigsaw Homes Tameside
Name shown exactly as the Ombudsman publishes it. If this landlord has merged or changed its name, older rulings may be listed under a former name.
Key figures
- Rulings published
- 6
- June 2021 to May 2023
- Maladministration found
- 2 of 6
- rulings with severe maladministration, maladministration or partial maladministration
- Severe maladministration
- 0
- the Ombudsman’s most serious finding
All landlords: maladministration found in 73% of rulings (13,428 of 18,334). With fewer than 10 rulings we show counts, not a percentage: one new ruling can change the picture a lot.
Open the full interactive viewSee, filter and share all 6 rulings.
What the Ombudsman decided
| Outcome | Rulings |
|---|---|
| Maladministration | 1 |
| Partial maladministration | 1 |
| Reasonable redress | 1 |
| No maladministration | 3 |
“Maladministration found” on this site means the first three outcomes: severe maladministration, maladministration or partial maladministration. What these words mean.
Orders or recommendations
Number of rulings with each tag. The Ombudsman’s archive uses one tag for both orders and recommendations, and one ruling can have several. Where the outcome was reasonable redress or no maladministration, they are recommendations.
| Tag | Rulings |
|---|---|
| Compensation | 3 |
| Take Specific Action (non-repair) | 2 |
| Apology | 1 |
| Case Review | 1 |
| Staff Training | 1 |
What the complaints were about
| Category | Rulings | Maladministration found | Bar chart |
|---|---|---|---|
| ASB/ | 2 | 1 | |
| Managing Relations | 2 | 1 | |
| Repairs (includes damp and mould) | 2 | 1 | |
| Estate Management | 1 | 0 | |
| Health and Safety (inc. building safety) | 1 | 0 | |
| Moving/ | 1 | 1 |
A ruling can have more than one category tag.
Rulings by year
| Year | Rulings | Maladministration found | Bar chart |
|---|---|---|---|
| 2021 | 1 | 1 | |
| 2022 | 3 | 0 | |
| 2023 | 2 | 1 |
Calendar years, by the date printed on each ruling.
Size and complaint rates
No Ombudsman 2025-26 report is published under this name.
The Regulator of Social Housing’s 2024/25 complaint figures are not matched to this name in our data.
Latest rulings
See and filter all 6The 6 most recent of 6 published rulings. Each links to the full ruling on the Ombudsman’s website.
- 9 May 2023Case 202113750 · Assured TenancyPartial maladministration
What the complaint was about (from the ruling) “The complaint is about the landlord’s handling of the resident’s: reports of noise nuisance; request for a move. The Ombudsman has also considered the landlord’s complaint handling.”
Orders or recommendations: Apology, Case Review, Compensation, Take Specific Action (non-repair)
- 4 January 2023Case 202212415 · Assured TenancyReasonable redress
What the complaint was about (from the ruling) “The complaint is about the landlord’s response to the resident’s reports regarding damage to his garden furniture.”
Recommendations: Compensation, Staff Training
- 14 November 2022Case 202108371 · Assured TenancyNo maladministration
What the complaint was about (from the ruling) “The complaint is about the landlord’s response to asbestos being identified at the resident’s property.”
Recommendations: Take Specific Action (non-repair)
- 17 August 2022Case 202106221 · Assured TenancyNo maladministration
What the complaint was about (from the ruling) (shortened) “The complaint is regarding the landlord’s: Handling of the resident’s anti-social behaviour (ASB) reports, and allegations made against him. Response to the resident’s previous concerns over staff conduct. Decision not to consider various new complaints.…”
- 25 July 2022Case 202108701 · Assured TenancyNo maladministration
What the complaint was about (from the ruling) “The complaint is about the landlord’s handling of repairs to the resident’s air ventilation system.”
- 24 June 2021Case 202000469 · Assured TenancyMaladministration
What the complaint was about (from the ruling) “The complaint is about the landlord’s response to the resident’s report of a repair to the floor of his property.”
Orders or recommendations: Compensation
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