Independent site, not the Housing Ombudsman. To complain about your landlord, see how to complain.

Landlord

Derive RP Limited

Housing AssociationData as of 16 October 2026Latest ruling 11 December 2025

Name shown exactly as the Ombudsman publishes it. If this landlord has merged or changed its name, older rulings may be listed under a former name.

Key figures

Rulings published
1
December 2025 to December 2025
Maladministration found
1 of 1
ruling with severe maladministration, maladministration or partial maladministration
Severe maladministration
0
the Ombudsman’s most serious finding

All landlords: maladministration found in 73% of rulings (13,428 of 18,334). With fewer than 10 rulings we show counts, not a percentage: one new ruling can change the picture a lot.

Open the full interactive viewSee, filter and share all 1 ruling.

Derive RP Limited is a housing company owned by Salford City Council. It owns its own homes; it does not manage the council’s housing.

Council-owned housing company (not an ALMO): registered provider subsidiary of Derive (Salford) Group Limited (10777127), which is wholly owned by Salford City Council. Companies House PSC chain: Derive RP Ltd -> Derive (Salford) Group Ltd (75%+ voting, appoint directors) -> Salford City Council (75%+ shares). Owns homes; day-to-day management by housing providers on its behalf.

Status
Operating
The council’s own rulings
None published under the council’s name in our data

Sources: find-and-update.company-information.service.gov.uk · find-and-update.company-information.service.gov.uk · find-and-update.company-information.service.gov.uk · derivesalford.co.uk · news.salford.gov.uk

What the Ombudsman decided

Rulings by outcome
OutcomeRulings
Partial maladministration1

“Maladministration found” on this site means the first three outcomes: severe maladministration, maladministration or partial maladministration. What these words mean.

Orders or recommendations

Number of rulings with each tag. The Ombudsman’s archive uses one tag for both orders and recommendations, and one ruling can have several. Where the outcome was reasonable redress or no maladministration, they are recommendations.

Rulings by order or recommendation tag
TagRulings
Apology1
Compensation1
Take Specific Action (non-repair)1

What each tag means

What the complaints were about

Rulings by category, with the number where maladministration was found
CategoryRulingsMaladministration foundBar chart
ASB/Abuse/Nuisance11
Managing Relations11

A ruling can have more than one category tag.

Rulings by year

Rulings by year, with the number where maladministration was found
YearRulingsMaladministration foundBar chart
202511

Calendar years, by the date printed on each ruling.

Size and complaint rates

No Ombudsman 2025-26 report is published under this name.

The Regulator of Social Housing’s 2024/25 complaint figures are not matched to this name in our data.

Latest rulings

See and filter all 1

The single most recent of 1 published ruling. Each links to the full ruling on the Ombudsman’s website.

  1. 11 December 2025Case 202423240 · Assured Shorthold Tenancy
    Partial maladministration
    What the complaint was about (from the ruling)

    “The complaint is about the landlord’s handling of the resident’s: reports of ASB handling of the associated complaint”

    ASB/Abuse/NuisanceManaging Relations

    Orders or recommendations: Apology, Compensation, Take Specific Action (non-repair)

What you can do next

  1. Report the problem to your landlord. Keep photos and dates.
  2. Not fixed? See how to make a complaint, step by step.
  3. Unhappy with your landlord’s final answer? Contact the Housing Ombudsman free on 0300 111 3000 or info@housing-ombudsman.org.uk.
  4. Free advice: Shelter: damp and mould in social housing · Citizens Advice: repairs if you rent from a council or housing association.

Spotted a mistake, or are you this landlord and want to reply? See corrections and right of reply.